Privacy policy

Last updated: June 2025

At SPBSkin.com, operated by Solar Plexus Beauty LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing address, phone number, payment details

  • Device Information: Browser type, IP address, time zone, cookies, and site interaction data

  • Order Information: Products purchased, total cost, shipping method

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders and process payments

  • Send order confirmations, shipping updates, and customer support emails

  • Improve our website experience and personalize your visit

  • Screen for potential risk or fraud

  • Communicate with you about promotions, new products, and events (with your permission)

3. Sharing Your Information

We share your information with select third parties only to help us provide services and run our business, including:

  • Shopify (our e-commerce platform)

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers (e.g., USPS, UPS)

  • Analytics tools (e.g., Google Analytics)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookies & Tracking Technologies

SPBSkin.com uses cookies to improve your browsing experience. Cookies help us remember your preferences and understand how you interact with our website. You can disable cookies in your browser settings, though this may affect site functionality.

5. Email & SMS Marketing

If you opt-in to our newsletter or SMS list, we may send you promotional updates. You can unsubscribe at any time by clicking the unsubscribe link in the email or replying “STOP” to SMS messages.

6. Data Retention

We retain your order information for our records unless and until you ask us to delete it. This helps us comply with legal and financial reporting requirements.

7. Your Rights

If you are a U.S. or international customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, email us at support@spbskin.com.

8. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date above.

10. Contact Us

For more information or if you have questions, please contact:
📧 support@spbskin.com